Ophthalmic assistant

  • Full Time
  • Sandton

Dr Mark Deist

Ophthalmic surgeon (anterior segment specialist)

About Us:
We are a busy and professional ophthalmology practice dedicated to providing outstanding eye care. We are seeking a reliable, friendly, and detail-oriented individual to join our team as a Reception / Ophthalmic Assistant.

Key Responsibilities:

Greet and assist patients with warmth and professionalism
Schedule appointments and manage the practice diary
Answer phone calls and respond to email enquiries
Capture and update patient information accurately
Perform basic ophthalmic screening tests (e.g., visual acuity, tonometry)
Assist with preparation of patients for eye examinations and procedures
Maintain cleanliness and organization in the reception and clinical areas
Process payments and manage basic billing tasks
Liaise with medical professionals, suppliers, and patients
Uphold confidentiality and excellent patient service standards
Requirements:

Prior experience in a medical or ophthalmic setting preferred
Excellent communication and interpersonal skills
Computer literate (experience with practice management software an advantage)
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Professional and compassionate demeanor

What We Offer:

Supportive work environment
On-the-job training
Opportunity to develop skills in both clinical and administrative areas
Competitive salary based on experience

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